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October 27, 2022

How To Use The Shein Return Policy

Simply log in to your Shein account, select the product you wish to return, then click "Return Item".

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When you're ready to return the product, choose the reason you want to receive a refund and print the return label. It's not strict

Unlike other outlets, Shein's return policy is not strict, you can always return items within 45 days if you are not satisfied with the item.

If it is not possible to use the original packaging, simply pack your item securely, ideally with weatherproof packaging.

How To Request A Refund On Shein

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Shein, like other clothing stores, has the ability to cancel orders. To request a refund on Shein, you do not need to open a new request, as it is an automatic process and even applies to purchases already made. How not to pay taxes on Shein

How to Track Orders on Shein

See below how to request a refund on Shein, in which cases the appeal is accepted and how long it takes for the amount to be refunded. Before requesting a refund from Shein, it is necessary to check that your order complies with the store's return policies, which allow you to open a request in the following cases:

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you received the product, but for some reason you did not like the purchase. In this situation, you must first return the product for a refund; The order has not arrived: The payment for the purchase in Shein has been made, but you have not received the product. Here, Shein itself will contact you to let you know about the cancellation of the order out of delivery time, and also issue the refund;

The payment for the purchase in Shein has been made, but you have not received the product. Here, Shein itself will contact you to let you know about the cancellation of the order out of delivery time, and also issue the refund; Order has been cancelled: You have canceled a purchase and the product has not been shipped. How to Get a Refund on Shein

Refunds on Shein are automatic as soon as you request an order to be returned or canceled, as long as the purchase meets the platform's return policies. During the steps to return a product on Shein, the store will show you the refund options, which can be to your digital e-commerce wallet or through the original payment method. By default, the store issues the refund to your digital wallet on the platform, but it is possible to contact the help center and select the chargeback according to the original payment method (credit card, debit card, Pix ). Refunds on Shein are only valid for the price of the product, not the full amount including shipping or insurance.